Leadership for Operational Excellence
Safety Leadership
The key element is good leadership. There can be a big difference between management and leadership.
Safety Culture
We believe it has also been proven that most incidents as well as poor productivity are direct results of people and their behaviours.
Leadership for Operational Excellence (LOE)
At Kaizen Safety Group, we believe, and it has also been proven that most incidents as well as poor productivity are direct results of people and their behaviours. Rather than address just behaviours alone, we go to the root cause of why people act the way that they do and how we can help with improvements.
It is internationally accepted that 80-90% of all incidents are caused by human actions or inactions. There are at least 2 options to address behavioural issues. One option is to directly address these issues with:
- Reward and punishment
- Behavior modification exercises
At Kaizen Safety Group, we believe as a second option that to have positive behavior in the workplace we must get to the root cause. We believe and promote:
- Behaviour in the workplace is largely a manifestation of attitude.
- To promote positive attitudes, we must develop a positive culture.
- A positive culture would have descriptive words such as interdependent, supporting personal values, no blame, compliant, caring, having ownership, and loyalty.
- The positive culture becomes a paradigm – “That’s just the way we do things around here”.
- The initial development and maintenance of the positive culture must come from the workplace leadership.
- Our model is illustrated below.
The key element is good leadership. There can be a big difference between management and leadership. Ideally, they are one in the same but often they are not.
- Strong emotional intelligence
- The ability to empower and motivate teams
- Empathy
- A sense of justice
- Skill in changing leadership styles instantly depending upon the situation at hand
- A caring for the growth and well-being of the individual team members
- A strong loyalty to the team
- A firm and clear understanding of the values and culture of the organization
- Care more for their jobs and their responsibilities
- Become more loyal to their leaders and their company
- Feel a stronger sense of ownership
- Become more interdependent as they look out for one other
- Be safer and more productive and encourage that attitude with others
- A more loyal and motivated workforce who take pride in their work and reputation
- Greater employee retention
- A safer workplace
- Higher productivity
The Chief Financial Officer asks the Chief Executive Officer “Why are you spending so much money developing our people? What if we spend all that money and they leave us?” To which the CEO replied, “What if we don’t and they stay?”
A Kaizen Safety Group representative will be happy to show how we can help your team build and maintain a safer, more productive, and profitable operation with our Leadership for Operational Excellence (LOE) program.
For more info, please email info@kaizensafety.ca